- GE recognized with 'Engineering Service Provider of the Year' award for 2017-2018 by Delhi International Airport Limited (DIAL), the second consecutive year GE has received this award
- Per Airports Council International (ACI) ASQ 2017 rankings, the airport ranks as number one in the world for airport service quality
- GE Power’s Grid Solutions team operates and maintains the main receiving substation, which feeds electrical power to the airport, ensuring 24x7 power supply
New Delhi, India – October 11, 2018 — Delhi International Airport Limited (DIAL), a subsidiary of GMR Group recognized GE (NYSE: GE) with the 'Engineering Service Provider of the Year' award for the year 2017-2018. The award was given to GE Power’s Grid Solutions Services team for providing outstanding services to operate and maintain the power distribution system at Indira Gandhi International Airport (IGIA), Terminal 3 in New Delhi, India.
The winners were recommended by an external independent agency that DIAL had appointed to study the key performance indicators of all their engineering service providers. This is the second consecutive year that GE has received this coveted award from DIAL. The project is being executed by GE T&D India Limited (GETDIL), the listed entity of GE Power’s Grid Solutions business in India.
According to Airports Council International (ACI) ASQ 2017 rankings, the IGI Airport ranks number one in the world for airport service quality. With over 63 million passengers flying through the Delhi airport in 2017, it has now surpassed Changi, Incheon and Bangkok airports in terms of passenger growth. It is now among the top 20 busiest airports across the world and the largest in India.
The airport is managed and operated by DIAL, a joint venture formed as a consortium between GMR Group, Airports Authority of India and Fraport AG & Eraman Malaysia. GMR is the lead member of the consortium. GE was awarded the long-term contract for operating and maintaining the power distribution system of the airport by DIAL in May 2010. The scope includes maintenance of 66/11 kV electrical distribution network, medium voltage diesel generating sets for the emergency backup and a fully SCADA controlled automated system.
In commenting about this achievement, Sunil Wadhwa, Managing Director - GETDIL and Regional leader for GE’s Grid Solutions in South Asia said, “We are pleased that DIAL is satisfied with our services. Our team has been working 24x7 - for 8 consecutive years now - to ensure uninterrupted power supply for one of the fastest growing airports in the world in terms of passenger traffic. Their relentless dedication to provide best-in-class customer service is nothing less than exemplary. This award is a huge motivator for the team.”
“It is a great honor to receive this award from DIAL, the admiration is mutual. We are glad that we have been a part of DIAL’s exemplary journey to reach the number one spot in the world in terms of service quality,” said Elisabeth Benedetto, Global Leader of Services for GE’s Grid Solutions business.
“Consistent and uninterrupted power supply is critical for airports to manage their 24x7 operations. As IGIA is one of the busiest airports in the world, the continuity of power supply becomes even more critical. With such high stakes, it is really a matter of pride for us to be able to exceed customer expectations in terms of service standards and we graciously accept this prestigious award,” said Rajan Saxena, GE’s Grid Solutions Services Leader for South Asia.