throughout the entire product life cycle of the
Grid Solutions product portfolio.
Grid Solutions is dedicated to the success of its customers and provides an array of comprehensive services to help successfully deploy and maintain Grid Solutions products and business solutions globally. World-class post-sales support, professional services, and supportive resources are ready to ensure that you effectively leverage all the technical power and business advantages that come with Grid Solutions products.
With over a century of experience in delivering products & services from the Power Plant to the End Power Consumer (Commercial, Industrial and Residential), Grid Solutions offers, customized or standardized services. We support every stage of the technology life cycle and every piece of equipment in operation. We continually invest in our people, tools, and processes – always striving to deliver high customer service performance every step of the way.
The Grid Solutions team provides a wide range of value added services to deliver first class solutions serving our customers from inception through to delivery and beyond to meet ever changing and demanding industry requirements. We believe in a partnership approach where we can work with our customers to find the right solutions that suit their specific needs.
Our Customers' need more than traditional products and services. They require a solution partner who understands their business challenges and can develop, deliver and support the solution. We can provide the benefit of deep expertise in our technology, considerable domain experience and the commitment that comes with selecting GE.
Our customers across the utilities sectors are facing a rapidly changing business landscape for example:
Our dedicated global service team comprises of qualified service engineers, in addition to a global Field Service Network to deliver world-class Installation, Commissioning and Post-Sales Support.
GE Grid Solutions products are supplied with warranty however; in addition we can offer a range of long term after care services to support you to ensure you continue to receive the benefit of your investment in our solutions. We can deliver to Service levels to meet your business demands, such as:
Quality training is available to enable your personnel to successfully operate and maximize the efficiency of your product/system.
Off-site training facilities are established at each of our centers of excellence. On-site training is available as required. The training curriculum can be based on standard courses or adapted to meet your specific needs. Training services include:
Our Professional Service & Consulting experts have the technology and domain experience to review your evolving business needs, help with planning and defining where to invest and most importantly, how to get the best return on your investment. Typical areas of focus include:
Protection & Control and Substation Automation Training
Protection & Control and Substation Automation Consulting
Industrial Communications Training
Utility Operations Systems Training
Geospatial Systems Training
Safety and HV equipment training
Global Delivery teams are strategically deployed in centers of excellence to provide solutions that yield enhanced product/system efficiency and performance. We can take the lead and scale accordingly to deliver large integration programs as well as delivering specific applications and sub-systems as required. Areas of specialty are: